Delivery Policy
At Yuuceekingz Furnitures, we understand that furniture delivery requires proper handling and coordination. We work to ensure your order gets to you safely and within the agreed delivery timeframe.
1. Delivery Locations
We deliver to customers within Lagos and across Nigeria.
Delivery availability may depend on the destination, product size, quantity, and available logistics options.
2. Delivery Charges
Delivery charges are determined based on factors such as:
Your delivery location.
Size and quantity of your order.
Type of furniture.
Delivery method required.
Current transportation and logistics costs.
Where applicable, the delivery fee will be communicated before your order is dispatched.
3. Delivery Time
Estimated delivery times vary depending on your location and the product ordered.
Lagos deliveries may generally be completed sooner than deliveries to other parts of Nigeria.
The estimated delivery timeframe provided at the time of purchase is an estimate and not an absolute guarantee. Delays may occasionally occur due to traffic, weather, transportation issues, public holidays, logistics disruptions, or other circumstances outside our reasonable control.
4. Order Processing
Orders are processed after payment has been successfully confirmed or the agreed payment arrangement has been completed.
Processing time may vary depending on product availability and order requirements.
If there is any significant delay in processing your order, we will endeavour to contact you.
5. Receiving Your Order
Please ensure that the phone number provided during checkout is active and reachable.
Someone should be available at the delivery address to receive the order.
Customers should also ensure that:
The delivery address is accurate.
There is reasonable access to the delivery location.
The furniture can physically enter the premises.
Someone is available to receive the order.
Additional charges may apply where special arrangements, multiple delivery attempts, difficult access, or additional handling are required.
6. Furniture Access and Measurements
Customers are responsible for confirming that the ordered furniture can fit through:
Entrance doors.
Staircases.
Corridors.
Elevators.
Gates.
Other access points.
Please check the product dimensions before placing your order.
We cannot be held responsible where a correctly supplied product cannot enter the customer’s property because of insufficient access or space.
7. Inspection Upon Delivery
Customers are encouraged to inspect their furniture upon delivery.
If you notice visible damage, an incorrect product, or another significant issue, please notify the delivery personnel where possible and contact us immediately.
Photographs or videos may be requested to help us assess the issue.
8. Delivery Delays
While we work to meet the estimated delivery timeframe, circumstances outside our control may cause delays.
These may include:
Heavy traffic.
Bad weather.
Road conditions.
Vehicle breakdowns.
Logistics disruptions.
Public holidays.
Security or access restrictions.
Unforeseen operational issues.
We will communicate significant delays where reasonably possible.
9. Failed Delivery
If delivery cannot be completed because the customer is unavailable, the address is incorrect, or access to the location is not possible, another delivery attempt may require an additional fee.
Customers should contact us as soon as possible if they need to change their delivery date or address.
10. Nationwide Delivery
For deliveries outside Lagos, delivery arrangements may involve third-party logistics or transport providers.
Delivery times and charges may therefore vary by destination.
Customers will be informed of the applicable delivery arrangement before dispatch where necessary.
11. Delivery Damage
If your furniture arrives damaged, please contact us immediately with clear photographs or videos of:
The damaged area.
The full product.
The packaging, where available.
Any visible signs of damage caused during transportation.
We will review the case and determine the appropriate solution in accordance with our Return & Refund Policy.
12. Contact
For delivery enquiries, please contact:
Phone: 08164013305, 09011015652
Email: info@yuuceekingzfurnitures.com
Store Address: DP7 Dobbil Plaza, Electronics Section, Alaba International Market, Ojo, Lagos, Nigeria.
